Furniture Retailer Drives Millions in Sales With Email Marketing
With 33 stores in seven states, Mor Furniture for Less has grown to become the largest family-owned-and-operated furniture company on the West Coast. They’ve worked hard to foster great relationships with quality furniture makers, so they’re able to buy product for less and offer it to the public at guaranteed low prices.
They Needed to Connect With Their Customers
You’d think for as many customers as they had, they’d have emailed them, right? Nope. They’d collected ZERO email addresses. Instead, they were doing 100% TV commercials and had no way to personally follow up with their own customers for additional purchases. They needed a low-cost solution to reach both prospects and returning customers.
So they hired us and together we created a solid strategy.
- A SuperCollector™, a join form, and integration with their order system so they could collect email addresses from their customers.
- New attention-grabbing events to attract a HUGE audience, including a Customer Appreciation Night, solely for VIPs on their email marketing list. Watch It!
- Time-saving automated marketing messages to follow up with their customers—personalized from the appropriate store and showroom manager!
- A FAQ email that helped prepare customers for delivery and lower expensive customer service phone calls.
- A custom-designed email template to match their brand, rendering perfect on mobile, tablets, and desktop.
- Analytics to help them understand their audience on every level (not just opens and clicks).
- Team roll-out training to get their sales team’s buy-in so they could execute on their new investment.
- Variable testing to ensure their emails were optimal and making an impact.
From Zero to Hero. BOOM!
Their email list exploded with growth—over 800,000 list members driving $10 million per year in sales solely through their email marketing channel! With open rates as high as 45.2% and click rates up to 12.7%, it’s no wonder their customer relationships (and sales) skyrocketed.
What Our Customers Are Saying
“Email Broadcast got us started in email marketing nine years ago, and we couldn’t be happier with their service and the results.
We’re now driving over $10,000,000 per year in sales that we can directly attribute to our email campaign after starting from zero.
As a lean, growing company, it’s great to include them as part of our marketing team. We have enough to do without learning all the technical requirements of running a world-class email campaign”
—Rob Kelley, VP of Marketing at Mor Furniture for Less
How It Works
Transform your email marketing in three easy steps:
We offer a free 20-minute consult to talk about your business and see if we might be a good fit. If a partnership sounds promising, we'll schedule a discovery call.
Win More Business
This is where we execute a world-class email campaign to help you win more business while you celebrate, breathe a sigh of relief, and move on to your next project.
Book an Appointment
Schedule your free 20-minute consultation to see if your business can profit from expert email marketing.